BOSS FAQ

How to get started with BOSS

1. My Information


2. Selecting your image folder location


3. Selecting the BOSS catalog


4. How to get rid of the BOSS welcome screen (I can't drag my images over anymore)


5. How to "copy and paste"


6. Installation tips for Mac


7. Reinstalling the software


8. My Thumbnails Have Gone Away!


9. PRINT YOUR ORDER REVIEW!

Image File Considerations

1. Image File Orientation


2. Image File Size


3. File Sizes for Proofing


4. Image File Format


5. Color Space


6. File Naming and Illegal Characters


7. 4 Gig Limit for orders!


8. Multiple Order Volume Proofing Suggestions

Mac Specific issues

1. BOSS Image Folder Creation


2. BOSS is called launch.jnlp on a Mac


3. Illegal Files and "Searching" folder errors


4. Installation tips for MAC's

Personalized Wallets - in units of 8 only

1. What colors are available?


2. Font Styles. Many new additions!


3. How do I order studio logos on my wallets?


4. Gold/Silver Foil Stamping


5. Name Orientation

BOSS Options

1. Print Options


2. Color Mode


3. Image Options


4. Retouching in BOSS


5. What is the 'Sizes Palette?'


6. How can I request a new product in BOSS?


7. Critical image placement on multi-opening products


8. Special Instructions


9. BOSS and image rotation


10. SlimLine Spacing Issues

Reviewing Your Order/ImageQuix Interface

1. Studio Order Reference


2. Order Level Options


3. The Review Pane


4. The "Show Order" Button


5. The "Complete Order" Button


6. Archiving your order in BOSS


7. Can I change orders submitted through BOSS?


8. ImageQuix Ordering Interface

Fine Art Prints in BOSS

1. File Color & Format


2. How to order Fine Art Prints in BOSS


3. Fine Art Formats

Signature Boards

1. What size are the images on the signature boards?

Proofs in BOSS

1. What size proofs are available in BOSS?


2. How can I get bordered prints that match bordered proofs?


3. What is the difference between NCC and BCC?


4. How can I do a large number of proofs at one time?

Slimlines in BOSS

1. What font styles & colors are available?


2. How many characters can I use on each line of type?

Queue-ing, sending or saving Orders

1. How does the Queue work in BOSS?


2. How do I schedule a transfer for a later time?

BOSS ProofBooks

1. What Proofbook formats are available?


2. What font styles & colors are available?


3. Can I do a custom design template?


4. Warning against Illegal Characters in text fields

Package Creation

1. Is it possible to create multiple poses within the package?

Do not crop your images before you go into BOSS!

1. Why can't I see text that I added in Photoshop?


2. Cropping suggestions


3. How to Canvas a Print for alternate sizes

Studio Logos

1. How do I submit my logo for use in BOSS?


2. What colors are available?


3. What size prints can I get studio logos on?

Studio Samples

1. How do I order studio samples in BOSS?

BOSS Presenter

1. Prices in presenter.

Save for Alternate Delivery

1. Where did it go?


2. How do I submit multiple orders?


3. How large of file is too big to send?